The Avondale Collision & Repair Process

At Avondale Collision & Repair, we adhere to a strictly defined and highly organized five-step process that's designed to bring your vehicle back to like-new status as quickly as possible. This process guarantees that your repairs are thorough, professional and of the highest quality.

Track Your Vehicle

To track and monitor the progress of your vehicle repair in real-time, simply log-in to our repair tracker system. The Avondale Collision & Repair repair tracker system allows you to follow your luxury vehicle repairs via our step-by-step guidance.

Please complete the information below to access My Repair Tracker*

The Five Steps to Follow

STEP 1: SCHEDULE REPAIRS
After receiving your initial insurance estimate, or ours - if you are not going through an insurance claim, you are ready to schedule your repairs. Feel free to call or email to set up your appointment for the best day and time that works for you. Enterprise Rental Car is also located on site for your convenience.

STEP 2: VEHICLE REVIEW
Shortly after dropping off, our award-winning, factory-certified technicians carefully disassemble your vehicle and search for hidden damages. This will include the inner structure, computer systems and suspension if needed. We then complete a blueprint of repairs based on your OEM repair procedures and start working with the insurance company on a revised approval if anything additional is found.

STEP 3: PARTS & PREP
Once approval is received by you or the insurance company, we proceed with ordering OEM parts and start repairs shortly after they arrive. The first step after approval is the metal or body repairs. Any mechanical work will be done during this time as well if it can be. 

STEP 4: PAINT & REFINISH
After metal work is completed, your vehicle will be working through our paint department where we use only the best materials. We will spend the time necessary to duplicate the factory finish so it leaves here looking as close to new as possible.

STEP 5: QUALITY CARE & DELIVERY
The final steps are reassembly, buffing of all paintwork, scanning all computer systems, calibrating all safety features, clean up, quality control and finalizing any billing that may be needed with the insurance company.

Avondale Collision & Repair Night Drop Process

If you have spoken to an Estimator prior to dropping your vehicle off:

  • Grab an envelope from the Night Drop Box at the end of the Avondale Collision & Repair Service Drive.
  • Drop your keys in the envelope and write your Estimator's name on the envelope.
  • Estimator will contact you on the next business day.

If you haven't been in contact with an Estimator:

  • Grab an envelope from the Night Drop Box at the end of the Avondale Collision & Repair Service Drive
  • Drop your keys in the envelope and write your contact information including your phone number on the envelope.
  • Estimator will contact you on the next business day.

OEM Certifications

Avondale Collision & Repair is a certified facility near the Grapevine, Flower Mound, Carrollton area that takes your needs and delivers the utmost attention to your damaged vehicle. Here's why you should visit our certified collision and repair center:

  • Technicians have additional level of training for OEM vehicles
  • Avondale has manufacturer authorized tools to restore your vehicle to showroom status
  • Expedited access to thousands of Original Equipment Manufacturer parts
  • Additional limited warranty exceptions
  • Resale value if vehicle is traded
  • Cooperation with your insurance company to coordinate rental vehicle
Mercedes-Benz Elite aluminum certified repair and body shop: 

Porsche Certified dealer collision repair and paint facility in the Southwest United States:

Jaguar Certified Dealer Collision Repair Facility in DFW:

Land Rover collision repair facility in Dallas Ft. Worth:

Track Your Vehicle

To track and monitor the progress of your vehicle repair in real-time, simply log-in to our repair tracker system. The Avondale Collision & Repair repair tracker system allows you to follow your luxury vehicle repairs via our step-by-step guidance.

Please complete the information below to access My Repair Tracker*

  1. Avondale Collision & Repair

    1300 Texan Trail
    Grapevine, TX 76051

    • Sales: (833) 650-5838
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Get in Touch

  • Contact our Collision & Repair at: (833) 650-5838
  • Monday7:00AM - 6:00PM
  • Tuesday7:00AM - 6:00PM
  • Wednesday7:00AM - 6:00PM
  • Thursday7:00AM - 6:00PM
  • Friday7:00AM - 6:00PM
  • SaturdayClosed
  • SundayClosed